Concepedia

Communication Tone

Communication Tone is a construct within de-escalation communication that refers to the distinctive quality of verbal or nonverbal expression, characterized by its emotional valence, intensity, and intent, which differentially influences recipient perception and interaction dynamics in conflict situations.

23

Publications

757

Citations

59

Authors

32

Institutions

Publications per year

2017–2026

11

Parents

Publications

23

The role of audible and visible back-channel responses in interpersonal communication.

Robert M. Krauss, Connie M. Garlock, Peter D. Bricker et al. · Journal of Personality and Social Psychology · 1977 · 104 citations

, , +14

Affective and Instrumental Communication in Primary Care Interactions: Predicting the Satisfaction of Nursing Staff and Patients

Kelly B. Haskard, M. Robin DiMatteo, John Heritage · Health Communication · 2009 · 96 citations

, , +17

Political tone: how leaders talk and why

Choice Reviews Online · 2013 · 50 citations

, , +17

What makes the difference? Employee social media brand engagement

Sherese Y. Duncan, Raeesah Chohan, João J. Ferreira · Journal of Business and Industrial Marketing · 2019 · 45 citations

, , +16

Interactions between text content and emoji types determine perceptions of both messages and senders

Christopher J. Hand, Kassandra Burd, Alex Oliver et al. · Computers in Human Behavior Reports · 2022 · 42 citations · Full text

, , +14

1–5 of 23

Authors

59

  1. RM
    Robert M. Krauss

    Columbia University, United States

    2 publications · 123 citations

    2

    h-index

  2. CM
    Connie M. Garlock

    2 publications · 123 citations

    2

    h-index

  3. LE
    Lee E. McMahon

    2 publications · 123 citations

    2

    h-index

  4. PD
    Peter D. Bricker

    2 publications · 123 citations

    2

    h-index

  5. MA
    Margaret A. Turk

    SUNY Upstate Medical University, United States

    1 publications · 35 citations

    1

    h-index

1–5 of 59

Institutions

32

  1. Shiga University of Medical Science

    Ōtsu, Japan

    1 h-index

    5 publications

    115 citations

  2. The University of Texas at Arlington

    Arlington, United States

    1 h-index

    1 publications

    19 citations

  3. Pennsylvania State University

    State College, United States

    1 h-index

    1 publications

    35 citations

  4. Columbia University

    New York, United States

    1 h-index

    5 publications

    140 citations

  5. Università degli Studi Internazionali di Roma

    Rome, Italy

    1 h-index

    2 publications

    62 citations

  6. Glasgow Caledonian University

    Glasgow, United Kingdom

    1 h-index

    2 publications

    84 citations

  7. Quinnipiac University

    Hamden, United States

    1 h-index

    1 publications

    13 citations

  8. Regent's University London

    London, United Kingdom

    1 h-index

    1 publications

    42 citations

1–8 of 32

Venues

  1. Journal of Personality and Social Psychology

    2 publications · 123 citations

    2

    h-index

  2. Departures in Critical Qualitative Research

    DCQR · 1 publications · 15 citations

    1

    h-index

  3. Eating Disorders

    1 publications · 13 citations

    1

    h-index

  4. Choice Reviews Online

    CRO · 1 publications · 50 citations

    1

    h-index

  5. Small Group Research

    SGR · 1 publications · 20 citations

    1

    h-index

1–5