Concepedia

Branch Digitalization

Branch Digitalization is a strategic transformation framework within retail banking that integrates digital technologies, automated processes, and data-driven service models into physical bank branches to enhance operational efficiency, customer experience, and service delivery beyond traditional in-branch capabilities.

29

Publications

1.2K

Citations

67

Authors

53

Institutions

Publications per year

2017–2026

18

Parents

Publications

29

The Performance of Internet‐Based Business Models: Evidence from the Banking Industry

Robert DeYoung · The Journal of Business · 2005 · 179 citations

, , +17

Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts

Simran Jit Kaur, Liaqat Ali, M. Kabir Hassan et al. · Journal of Financial Services Marketing · 2021 · 169 citations · Full text

, , +14

Corporate Learning in Times of Digital Transformation: A Conceptual Framework and Service Portfolio for the Learning Function in Banking Organisations

Daniela Schuchmann, Sabine Seufert · International Journal of Advanced Corporate Learning (iJAC) · 2015 · 141 citations · Full text

, , +15

Does the Internet compete with or complement bricks‐and‐mortar bank branches?

Ali Yakhlef · International Journal of Retail & Distribution Management · 2001 · 83 citations

, , +16

Digitalization in banking sector: the role of intrinsic motivation

Ary Bastari, Anis Eliyana, Agus Syabarrudin et al. · Heliyon · 2020 · 70 citations · Full text

, , +12

1–5 of 29

Authors

67

  1. AH
    Achsania Hendratmi

    Airlangga University, Indonesia

    1 publications · 19 citations

    1

    h-index

  2. AS
    Antonio Sánchez Serrano

    European Central Bank, Germany

    1 publications · 23 citations

    1

    h-index

  3. AP
    Alvin Permana Emur

    Airlangga University, Indonesia

    1 publications · 70 citations

    1

    h-index

  4. PT
    Patrick Thill

    Luxembourg Institute of Socio-Economic Research, Luxembourg

    1 publications · 28 citations

    1

    h-index

  5. MK
    M. Kabir Hassan

    University of New Orleans, United States

    1 publications · 169 citations

    1

    h-index

1–5 of 67

Institutions

53

  1. European Central Bank

    Frankfurt am Main, Germany

    2 h-index

    3 publications

    67 citations

  2. Fundação Getulio Vargas

    Rio de Janeiro, Brazil

    2 h-index

    3 publications

    68 citations

  3. Lambung Mangkurat University

    Banjarmasin, Indonesia

    1 h-index

    1 publications

    70 citations

  4. University of Bunda Mulia

    Jakarta, Indonesia

    1 h-index

    1 publications

    70 citations

  5. California State University, Sacramento

    Sacramento, United States

    1 h-index

    2 publications

    24 citations

  6. Irkutsk National Research Technical University

    Irkutsk, Russia

    1 h-index

    1 publications

    11 citations

  7. Nanyang Technological University

    Singapore, Singapore

    1 h-index

    1 publications

    19 citations

  8. Bulgarian Academy of Sciences

    Sofia, Bulgaria

    1 h-index

    1 publications

    28 citations

1–8 of 53

Venues

  1. SSRN Electronic Journal

    Repository · 5 publications · 108 citations

    6

    h-index

  2. Finance research letters

    2 publications · 106 citations

    2

    h-index

  3. Journal of Financial Services Marketing

    2 publications · 181 citations

    2

    h-index

  4. International journal of open information technologies

    INJOIT · 1 publications · 20 citations

    1

    h-index

  5. Jurnal Ekonomi Syariah Teori dan Terapan

    1 publications · 19 citations

    1

    h-index

1–5