Concepedia

Arrival Experience Design

Arrival Experience Design is a conceptual framework within guest journey design that systematically orchestrates the initial touchpoints and environmental, emotional, and service elements encountered by guests upon reaching a destination to shape their first impressions, establish engagement, and set the tone for the subsequent experience.

3

Publications

177

Citations

10

Authors

7

Institutions

Publications per year

2017–2026

1

Parents

Publications

3

1–3 of 3

Authors

10

  1. AL
    Alison Livingstone

    Queensland University of Technology, Australia

    1 publications · 22 citations

    1

    h-index

  2. AG
    Anne Graham

    University of Westminster, United Kingdom

    1 publications · 81 citations

    1

    h-index

  3. BK
    Ben Kraal

    Queensland University of Technology, Australia

    1 publications · 22 citations

    1

    h-index

  4. HJ
    Hongwei� Jiang

    First Affiliated Hospital of Henan University of Science and Technology, China

    1 publications · 74 citations

    1

    h-index

  5. YZ
    Yahua Zhang

    University of Southern Queensland, Australia

    1 publications · 74 citations

    1

    h-index

1–5 of 10

Institutions

7

  1. Mahidol University

    Bangkok, Thailand

    1 h-index

    1 publications

    81 citations

  2. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    1 h-index

    1 publications

    81 citations

  3. Queensland University of Technology

    Brisbane, Australia

    1 h-index

    4 publications

    88 citations

  4. University of Westminster

    London, United Kingdom

    1 h-index

    1 publications

    81 citations

  5. University of Newcastle Australia

    Newcastle, Australia

    1 h-index

    1 publications

    81 citations

  6. University of Southern Queensland

    Toowoomba, Australia

    1 h-index

    1 publications

    74 citations

  7. RMIT University

    Melbourne, Australia

    1 h-index

    1 publications

    74 citations

1–7 of 7

Venues

  1. Journal of Air Transport Management

    1 publications · 74 citations

    1

    h-index

  2. Proceedings of DRS

    1 publications · 22 citations

    1

    h-index

  3. Journal of Hospitality and Tourism Management

    1 publications · 81 citations

    1

    h-index

1–3