Il-Sun Yang - Concepedia

Author

Il-Sun Yang

Yonsei University

Also Known As

Il-Sun Yang, Ilsun Yang, Sun-Hee Kim, Sung-Mi Cha

148

Publications

638

Citations

H-Index

Concepts

All Affiliations

Yonsei University Hanyang Women's University Shingu College Sangji University

About

Il-Sun Yang is an author at Yonsei University specializing in marketing, customer satisfaction, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	7	7	353
2	Management	6	6	249
3	Education	5	5	97
4	Health Sciences	3	3	59
5	Medicine	2	2	20

Il-Sun Yang

Publications

427

Citations

H-Index

Page 1

	Year	Citations
A cross-cultural comparison of fast food restaurant selection criteria between Korean and Filipino college students Seunghee Baek, Sunny Ham, Il-Sun Yang International Journal of Hospitality Management Food ChoiceCustomer SatisfactionCultureHospitality MarketingBusiness	2005	104
Passengers’ perceptions of airline lounges: Importance of attributes that determine usage and service quality measurement Seohui Han, Seonok Ham, Il-Sun Yang, Tourism Management Customer ExperienceCustomer SatisfactionService QualityService ResearchAirline Lounges	2012	80
Key attributes of internal service recovery strategies as perceived by frontline food service employees Joanne Yoo, Seo-Young Shin, Il-Sun Yang International Journal of Hospitality Management Customer SatisfactionService RecoveryService ResearchService StudyManagement	2005	48
Attitudes of Korean College Students Towards Quick-Service, Family-Style, and Fine Dining Restaurants Cathy H.C. Hsu, Sunghee Byun, Il-Sun Yang Journal of Restaurant & Foodservice Marketing Customer SatisfactionCulinary StudiesConsumer ResearchEducationHospitality	1997	43
Mature consumers’ patronage motives and the importance of attributes regarding HMR based on the food-related lifestyles of the upper middle class Yoon Jung Jang, Woo Gon Kim, Il-Sun Yang International Journal of Hospitality Management Food ChoiceConsumer Decision MakingConsumer CultureUpper Middle ClassConsumer Study	2010	34
A Grounded Theory Approach to Understanding the Website Experiences of Restaurant Customers Young Namkung, Seo-Young Shin, Il-Sun Yang Journal of Foodservice Business Research Customer ExperienceCustomer SatisfactionDigital MarketingConsumer ResearchCommunication	2007	32
Annual Analysis on Quality Attributes and Customer Satisfaction in School Foodservice Bo-Sook Yi, Il-Sun Yang, Moon-Kyung Park The Korean Journal of Nutrition Total Quality ManagementCustomer SatisfactionNutritionAgricultural EconomicsEducation	2009	17
Evaluation of the Quality Attribute and Satisfaction on School Foodservice in 2010 Il-Sun Yang, Bo-Sook Yi, Moon-Kyung Park, Korean Journal of Community Nutrition Customer SatisfactionFood MarketingKinesiologyHealth SciencesService Quality	2013	14
Child-Care Facility and Kindergarten's Demands on Foodservice Support by Center for Child-Care Foodservice Management (CCFSM) in Seoul and Gyeonggi-do Soo-Youn Kim, Il-Sun Yang, Bo-Sook Yi, Korean Journal of Community Nutrition NutritionFamily MedicineKindergarten EducationPublic Health NutritionEducation	2011	12
What's the consideration attribute on purchasing the HMR? Ra-Na Chung, Il-Sun Yang, Haeyoung Lee Journal of the Korean Society of Food Culture Customer SatisfactionDemographic CharacteristicsOnline Customer BehaviorConsumer StudyInteractive Marketing	2007	12

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