Patricia Chew - Concepedia

Author

Patricia Chew

Also Known As

Patricia Chew, Patricia Y. P. Chew

Publications

667

Citations

H-Index

Concepts

All Affiliations

Patricia Chew is an author at National University of Singapore specializing in marketing, management, and consumer research.

#	Concept	H-Index	Publications	Citations
1	Management	3	3	575
2	Business	2	2	461
3	Arts	1	1	21
4	Education	1	1	21
5	Engineering	1	1	72

Patricia Chew

Publications

596

Citations

H-Index

Page 1

	Year	Citations
The effects of incentives, deal proneness, satisfaction and tie strength on word‐of‐mouth behaviour Jochen Wirtz, Patricia Chew International Journal of Service Industry Management Customer SatisfactionConsumer UncertaintyConsumer MotivationConsumer ResearchSocial Influence	2002	389
The Role of Metaperception on the Effectiveness of Referral Reward Programs Jochen Wirtz, Chiara Orsingher, Patricia Chew, Journal of Service Research Behavioral Decision MakingSocial PsychologyConsumer ResearchSocial InfluenceSocial Sciences	2012	114
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence Jochen Wirtz, Johannes Hofmeister, Patricia Chew, Service Industries Journal Artificial IntelligenceCustomer SatisfactionService FactoryEngineeringService Innovation	2023	72
The dual impact of traditional and national cultural values on expatriate ethnic groups' attitudes and willingness to buy Yamen Koubaa, Gaelle Ulvoas, Patricia Chew Asia Pacific Journal of Marketing and Logistics EthnicityTraditional ChineseEast Asian StudiesConsumer ResearchEducation	2011	21

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