13
Publications
1.1K
Citations
12
H-Index
2005
Active since
Veeri Arumugam is an author at Multimedia University specializing in business, management, and total quality management.
Top concepts
BusinessManagementTotal Quality ManagementQuality SystemsStrategic ManagementCustomer SatisfactionManagement DevelopmentEngineeringOrganizational BehaviorEducation
Publications per year
2005–2014
13
13
HRM and TQM: association with job involvement
Keng‐Boon Ooi, Veeri Arumugam, Mohammad Samaun Safa et al. · Personnel Review · 2007 · 135 citations
Total Quality Management, Customer Satisfaction, Customer Focus +18
Self‐assessment of TQM practices: a case analysis
Veeri Arumugam, Hiaw Wei Chang, Keng‐Boon Ooi et al. · The TQM Journal · 2009 · 116 citations
Total Quality Management, Customer Satisfaction, Engineering +22
Rows per page
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