Hiaw Wei Chang is an author at University of Warwick specializing in performance measurement systems, management development, and customer satisfaction.
Top concepts
BusinessManagementEngineeringQuality SystemsLean ManufacturingBusiness OperationsSourcing ManagementStrategic ManagementCustomer SatisfactionOperations Management
Publications per year
2009–2009
1
1
Self‐assessment of TQM practices: a case analysis
Veeri Arumugam, Hiaw Wei Chang, Keng‐Boon Ooi et al. · The TQM Journal · 2009 · 116 citations
Total Quality Management, Customer Satisfaction, Engineering +22
Rows per page
1–1 of 1