Concepedia

Chao Min Chiu

CM

5

Publications

445

Citations

5

H-Index

2004

Active since

Affiliations

National Central University(Current)

National Sun Yat-sen University

Chao Min Chiu is an author at National Central University specializing in management, marketing, and business.

Top concepts

BusinessMarketingManagementService QualityUser ExperienceCustomer SatisfactionLanguageLeadershipMotivationTechnology

Publications per year

2004–2018

5

Publications

5

Determinants of continued use of the WWW: an integration of two theoretical models

Meng Hsiang Hsu, Chao Min Chiu, Teresa Ju · Industrial Management & Data Systems · 2004 · 229 citations

Innovation Adoption, Www Usage, Web Analytics +21

The effect of TQM practices on employee satisfaction and loyalty in government

Chen‐Chi Chang, Chao Min Chiu, Chia‐Yi Chen · Total Quality Management & Business Excellence · 2010 · 168 citations

Total Quality Management, Customer Satisfaction, Engineering +20

Understanding knowledge sharing in virtual communities: An integration of expectancy disconfirmation and justice theories

Chao Min Chiu, Eric T.G. Wang · 2007 · 26 citations

Factors affecting satisfaction and brand loyalty to smartphone systems: a perceived benefits perspective

Ting Liang, Chia Yin Lai, Peng Hsiang Hsu et al. · International Journal of Mobile Communications · 2018 · 12 citations

Customer Satisfaction, Digital Marketing, Mobile Devices +17

Antecedents of citizenship behaviors in open professional virtual communities

Chao Min Chiu, Eric T.G. Wang, Yu Fang · Journal of the Association for Information Systems · 2009 · 10 citations

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