Miguel Ángel Molina is an author at Universidad Pablo de Olavide specializing in total quality management, strategic management, and customer satisfaction.
Top concepts
BusinessEducationMarketingManagementHuman ResourcesGeneral BusinessBusiness StrategyStrategic ManagementCustomer SatisfactionManagement Development
Publications per year
2014–2014
1
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Miguel Ángel Molina, José Manuel Hurtado González, Beatriz Palacios Florencio et al. · Management Decision · 2014 · 37 citations
Total Quality Management, Customer Satisfaction, Organizational Characteristic +22
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