Concepedia

Shih-Chieh Chuang

SC

5

Publications

347

Citations

5

H-Index

2005

Active since

Affiliations

National Chung Cheng University(Current)

National Taichung University of Education

Chaoyang University of Technology

Shih-Chieh Chuang is an author at National Chung Cheng University specializing in behavioral decision making, behavioral sciences, and management.

Top concepts

MarketingManagementBehavioral ScienceBehavioral Decision MakingEmotionPsychologyService QualitySocial SciencesCustomer ServiceConsumer Research

Publications per year

2005–2015

5

Publications

5

The effect of service failure types and service recovery on customer satisfaction: a mental accounting perspective

Shih-Chieh Chuang, Yin-Hui Cheng, Chai-Jung Chang et al. · Service Industries Journal · 2011 · 123 citations

Customer Satisfaction, Service Failure Types, Service Quality +13

BC1 Regulation of Metabotropic Glutamate Receptor-Mediated Neuronal Excitability

Jun Zhong, Shih-Chieh Chuang, Riccardo Bianchi et al. · Journal of Neuroscience · 2009 · 122 citations · Full text

The role of emotions in the endowment effect

Chien‐Huang Lin, Shih-Chieh Chuang, Danny Tengti Kao et al. · Journal of Economic Psychology · 2005 · 72 citations

Behavioral Sciences, Behavioral Decision Making, Social Psychology +8

Product option framing under the influence of a promotion versus prevention focus

Yin-Hui Cheng, HsiuJu Rebecca Yen, Shih-Chieh Chuang et al. · Journal of Economic Psychology · 2013 · 15 citations

Behavioral Sciences, Advertising, Behavioral Decision Making +10

Guilt no longer a sin: the effect of guilt in the service recovery paradox

Yin-Hui Cheng, Chia‐Jung Chang, Shih-Chieh Chuang et al. · Journal of Service Theory and Practice · 2015 · 15 citations

Customer Experience, Customer Satisfaction, Behavioral Decision Making +24

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