Concepedia

Author

Sandra Vandermerwe

International Institute for Management Development

Also Known As

Sandra Vandermerwe, Vandermerwe Sandra

60

Publications

3.6K

Citations

17

H-Index

47

Concepts

All Affiliations

International Institute for Management DevelopmentImperial College London
SV

About

Sandra Vandermerwe is an author at International Institute for Management Development specializing in business, marketing, and business strategy.

Top Concepts

#ConceptH-IndexPublicationsCitations

1

Business

15

18

3.2K

2

Management

12

12

510

3

Economics

3

3

79

4

Business Economics

1

1

19

5

Entrepreneurship

1

1

16

Sandra Vandermerwe

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20

Publications

3.3K

Citations

16

H-Index

YearCitations

Servitization of business: Adding value by adding services

Sandra Vandermerwe, J. Fernando Sánchez-Rada

European Management Journal

1988

2.6K

Customers drive corporations

Sandra Vandermerwe, Michael D. Oliff

Long Range Planning

1990

214

Becoming a customer “owning” corporation

Sandra Vandermerwe

Long Range Planning

1996

53

Jumping into the customer's activity cycle

Sandra Vandermerwe

The Columbia Journal of World Business

1993

49

Internal Services: Gaps in Needs/Performance and Prescriptions for Effectiveness

Sandra Vandermerwe, Douglas J. Gilbert

International Journal of Service Industry Management

1991

47

Making internal services market driven

Sandra Vandermerwe, Douglas Gilbert

Business Horizons

1989

35

Euro-Consumers in 1992

Sandra Vandermerwe, Marc-Andre L'Huillier

Business Horizons

1989

35

Servitization of business updated: Now, new, next

Sandra Vandermerwe, David Erixon

European Management Journal

2023

35

European Manufacturers Shape Up for Services

Sandra Vandermerwe, William H. Matthews, J. Fernando Sánchez-Rada

Journal of Business Strategy

1989

31

The electronic `go-between service provider': a new `middle' role taking centre stage

Sandra Vandermerwe

European Management Journal

1999

28

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