Concepedia

Tan Kay Chuan

TK

Statistics

Publications

9

Citations

506

H-Index

9

Active since

2000

Affiliations

National University of Singapore(Current)

University of Surabaya

Tan Kay Chuan is an author at National University of Singapore specializing in business, management, and quality management systems.

Top concepts

BusinessManagementEngineeringQuality SystemsMarketingStrategic ManagementCustomer SatisfactionOrganizational BehaviorTotal Quality ManagementOrganizational Communication

Publications per year

2000–2013

9

Publications

9

Anthropometry of the Singaporean and Indonesian populations

Tan Kay Chuan, Markus Hartono, Naresh Kumar · International Journal of Industrial Ergonomics · 2010 · 169 citations

Body Size, Indonesian Populations, Allometric Study +3

How the Kano model contributes to Kansei engineering in services

Markus Hartono, Tan Kay Chuan · Ergonomics · 2011 · 93 citations

Customer Experience, Customer Satisfaction, Consumer Research +18

An exploratory qualitative and quantitative analysis of Six Sigma in service organizations in Singapore

Ayon Chakrabarty, Tan Kay Chuan · Management Research News · 2009 · 70 citations

Total Quality Management, Engineering, Six Sigma +24

A detailed trends analysis of national quality awards world-wide

Tan Kay Chuan, Lim Chai Soon · Total Quality Management · 2000 · 61 citations

Total Quality Management, Customer Satisfaction, Engineering +20

An empirical analysis on Six Sigma implementation in service organisations

Ayon Chakraborty, Tan Kay Chuan · International Journal of Lean Six Sigma · 2013 · 38 citations

Total Quality Management, Engineering, Six Sigma +20

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