Stephen O’Connor

Drivers of market orientation and performance in service firms

Marsha Van Egeren, Stephen O’Connor · Journal of Services Marketing · 1998 · 177 citations

Customer Satisfaction, Service Research, Service Study +15

Perceptual Gaps in Understanding Patient Expectations for Health Care Service Quality

Stephen O’Connor, Hanh Q. Trinh, Richard M. Shewchuk · Health Care Management Review · 2000 · 127 citations

Family Medicine, Health Care Management, Primary Care +18

The great gap. Physicians' perceptions of patient service quality expectations fall short of reality.

Stephen O’Connor, Richard M. Shewchuk, L W Carney · PubMed · 1994 · 82 citations

Nursing, Healthcare Quality, Family Medicine +15

Total synthesis of (.+-.)-scopadulcic acid A. An illustration of the utility of palladium catalyzed polyene cyclizations

David J. Kucera, Stephen O’Connor, Larry E. Overman · The Journal of Organic Chemistry · 1993 · 78 citations

Cross-coupling Reaction, Engineering, Donut Icon +12

A comparison of classroom and online asynchronous problem-based learning for students undertaking statistics training as part of a Public Health Masters degree

Nynke de Jong, Daniëlle Verstegen, F. E. S. Tan et al. · Advances in Health Sciences Education · 2012 · 72 citations · Full text

Problem-based Learning, Teacher Education, E-learning +12