Concepedia

H. M. Khalid

HM

Statistics

Publications

3

Citations

226

H-Index

3

Active since

2006

Affiliations

Nanyang Technological University(Current)

H. M. Khalid is an author at Nanyang Technological University specializing in customer satisfaction, management, and marketing.

Top concepts

DesignMarketingManagementSocial SciencesConsumer ResearchCustomer SatisfactionEmotionBusinessLogisticsAutomation

Publications per year

2006–2007

3

Publications

3

Customer Emotional Needs in Product Design

H. M. Khalid, Martin G. Helander · Concurrent Engineering · 2006 · 191 citations

Customer Satisfaction, Affective Design, Consumer Research +23

Customer Requirement Analysis Based on an Analytical Kano Model

Qianli Xu, Jianxin Jiao, X. Jessie Yang et al. · 2007 · 23 citations

Customer Satisfaction, Service Quality, Customer Loyalty +12

The CATER approach to vehicle mass customization

H. M. Khalid, Manfred Dangelmaier, T.Y. Lim · 2007 · 12 citations

Automotive Engineering, Engineering, Vehicle Conceptual Design +20

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