Concepedia

Julie Francis

JF

Statistics

Publications

12

Citations

527

H-Index

11

Active since

1989

Affiliations

University of Wollongong(Current)

The University of Sydney

Julie Francis is an author at University of Wollongong specializing in social sciences, customer satisfaction, and e-commerce retailing.

Publications per year

1989–2018

12

Publications

12

Pirqual: a scale for measuring customer expectations and perceptions of quality in internet retailing

Julie Francis, Lesley White · 2002 · 107 citations

Business, Marketing, Retail Management +14

The functions and norms that drive university student volunteering

Julie Francis · International Journal of Nonprofit and Voluntary Sector Marketing · 2009 · 80 citations

Public Affairs, Higher Education, Nonprofit Management +14

Adolescents' sustainability concerns and reasons for not consuming sustainably

Julie Francis, Teresa Davis · International Journal of Consumer Studies · 2014 · 50 citations

Social Sciences, Environmental Sciences, Adolescent Health +12

Diversity, Organization, and Behavior in the Material Record: Ethnographic and Archaeological Examples [and Comments and Replies]

Michael Shott, Sandra Bowdler, Christopher J. Ellis et al. · Current Anthropology · 1989 · 47 citations

Social Sciences, Anthropology, Archaeology +12

Internet retailing quality: one size does not fit all

Julie Francis · Managing Service Quality · 2007 · 43 citations

Business, Quality Management, Retail Management +11

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