Hermenegildo Gil-Gómez

Customer relationship management: digital transformation and sustainable business model innovation

Hermenegildo Gil-Gómez, Vicente Guerola-Navarro, Raúl Oltra-Badenes et al. · Economic Research-Ekonomska Istraživanja · 2020 · 319 citations · Full text

Customer Satisfaction, Digital Business, Digital Marketing +17

Virtual Rehabilitation for Multiple Sclerosis Using a Kinect-Based System: Randomized Controlled Trial

José-Antonio Lozano-Quilis, Hermenegildo Gil-Gómez, José‐Antonio Gil‐Gómez et al. · JMIR Serious Games · 2014 · 146 citations · Full text

USEQ: A Short Questionnaire for Satisfaction Evaluation of Virtual Rehabilitation Systems

José‐Antonio Gil‐Gómez, Pilar Manzano-Hernández, Sergio Albiol-Pérez et al. · Sensors · 2017 · 141 citations · Full text

Quality Of Life, Satisfaction Evaluation, Virtual Rehabilitation +23

Customer relationship management (CRM) and Innovation: A qualitative comparative analysis (QCA) in the search for improvements on the firm performance in winery sector

Vicente Guerola-Navarro, Raúl Oltra-Badenes, Hermenegildo Gil-Gómez et al. · Technological Forecasting and Social Change · 2021 · 76 citations · Full text

Total Quality Management, Customer Satisfaction, Winery Sector +17

Research model for measuring the impact of customer relationship management (CRM) on performance indicators

Vicente Guerola-Navarro, Raúl Oltra-Badenes, Hermenegildo Gil-Gómez et al. · Economic Research-Ekonomska Istraživanja · 2020 · 75 citations · Full text

Total Quality Management, Customer Satisfaction, Customer Experience +16