Changdong Chen

Statistics

Publications

Citations

H-Index

Active since

2023

Affiliations

Changdong Chen is an author at Chongqing Normal University specializing in consumer mistakes, intrinsic interpretability, and explainable artificial intelligence.

ORCID

Publications per year

2023–2024

Publications

When Post Hoc Explanation Knocks: Consumer Responses to Explainable AI Recommendations

Changdong Chen, Allen Ding Tian, Ruochen Jiang · Journal of Interactive Marketing · 2023 · 49 citations

Computing, Computer Science, Artificial Intelligence +12

How consumers respond to service failures caused by algorithmic mistakes: The role of algorithmic interpretability

Changdong Chen · Journal of Business Research · 2024 · 41 citations

Business, Marketing, Marketing Management +16

1–2 of 2