Concepedia
2
Publications
34
Citations
H-Index
2021
Active since
Affiliations
Renmin University of China(Current)
Hanwen Wang is an author at Renmin University of China specializing in customer satisfaction, management, and marketing.
Top concepts
MarketingManagementConsumer ResearchCustomer Satisfaction
Publications per year
2021–2022
Why does service inclusion matter? The effect of service exclusion on customer indirect misbehavior
Xiushuang Gong, Hanwen Wang, Xiadan Zhang et al. · Journal of Retailing and Consumer Services · 2022 · 23 citations
Customer Satisfaction, Service Exclusion, Service Research +9
RCIT: An RSVP-Based Concealed Information Test Framework Using EEG Signals
Hanwen Wang, Yu Qi, Hang Yu et al. · IEEE Transactions on Cognitive and Developmental Systems · 2021 · 11 citations
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