Concepedia

Dong Zhu

DZ

37

Publications

2.2K

Citations

24

H-Index

2005

Active since

Affiliations

Huazhong University of Science and Technology(Current)

Shanghai University of Sport

Shanghai Drug Administration

Vrije Universiteit Brussel

Johannes Gutenberg University Mainz

Dong Zhu is an author at Huazhong University of Science and Technology specializing in marketing, management, and customer satisfaction.

Top concepts

MarketingManagementConsumer ResearchCustomer SatisfactionConsumer BehaviorInteractive MarketingBusinessCommunicationArtsUser Experience

Publications per year

2005–2023

37

Publications

37

The role of perceived social capital and flow experience in building users’ continuance intention to social networking sites in China

Ya Ping Chang, Dong Zhu · Computers in Human Behavior · 2012 · 350 citations

Customer Satisfaction, Social Media, Social Networks +12

Robot with humanoid hands cooks food better?

Dong Zhu, Ya Ping Chang · International Journal of Contemporary Hospitality Management · 2020 · 219 citations

Artificial Intelligence, Engineering, Dexterous Manipulation +19

Understanding social networking sites adoption in China: A comparison of pre-adoption and post-adoption

Ya Ping Chang, Dong Zhu · Computers in Human Behavior · 2011 · 171 citations

Social Media, Social Networks, Technology Acceptance Model +9

Effect of social support on customer satisfaction and citizenship behavior in online brand communities: The moderating role of support source

Dong Zhu, Hui Sun, Ya Ping Chang · Journal of Retailing and Consumer Services · 2016 · 162 citations

Customer Satisfaction, Interactive Marketing, Management +10

Understanding the influence of C2C communication on purchase decision in online communities from a perspective of information adoption model

Dong Zhu, Ya Ping Chang, Jian Jun Luo · Telematics and Informatics · 2015 · 158 citations

Customer Satisfaction, Online Customer Behavior, Technology Acceptance Model +14

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