Mahbubar Rahman

Publications

121

Citations

H-Index

2019

Active since

Affiliations

International Islamic University Malaysia(Current)

Mahbubar Rahman is an author at International Islamic University Malaysia specializing in customer satisfaction, total quality management, and hospitality industry.

Top concepts

BusinessMarketingManagementService QualityHospitality IndustryCustomer SatisfactionTotal Quality ManagementTourismEngineeringHospitality

Publications per year

2019–2020

Publications

Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector

Rafikul Islam, Selim Ahmed, Mahbubar Rahman et al. · The TQM Journal · 2020 · 96 citations

Total Quality Management, Customer Satisfaction, Private Banking Sector +12

Developing a hierarchical model to enhance business excellence in hotel industry of Bangladesh

Mahbubar Rahman, Rafikul Islam, Wan Rohaida Wan Husain et al. · International Journal of Contemporary Hospitality Management · 2019 · 25 citations

Total Quality Management, Customer Satisfaction, Tourism Management +21

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