Concepedia

Kevin Nield

KN

Statistics

Publications

11

Citations

783

H-Index

10

Active since

1998

Affiliations

Sheffield Hallam University(Current)

Kevin Nield is an author at Sheffield Hallam University specializing in business, tourism, and customer satisfaction.

Top concepts

TourismBusinessCustomer SatisfactionMarketingHospitality ManagementCultureEducationHospitalityDestination MarketingLanguage

Publications per year

1998–2014

11

Publications

11

The role of food service in tourist satisfaction

Kevin Nield, Metin Kozak, Geoffrey LeGrys · International Journal of Hospitality Management · 2000 · 249 citations

Customer Satisfaction, Destination Marketing, Business +4

Towards a Theory of Intraurban Hotel Location

David Egan, Kevin Nield · Urban Studies · 2000 · 139 citations

Tourism Management, Hospitality, Alonso Type +18

The Role of Quality and Eco-Labelling Systems in Destination Benchmarking

Metin Kozak, Kevin Nield · Journal of Sustainable Tourism · 2004 · 92 citations

Total Quality Management, Customer Satisfaction, Tourism Management +22

Questioning the myth of the Chinese learner

Kevin Nield · International Journal of Contemporary Hospitality Management · 2004 · 68 citations

Literature Search, East Asian Studies, Education +18

Quality Certification in the Hospitality Industry

Kevin Nield, Metin Kozak · Cornell Hotel and Restaurant Administration Quarterly · 1999 · 68 citations

Total Quality Management, Customer Satisfaction, Engineering +23

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