Noor Al-Ma’aitah

Digital marketing strategies and international patients’ satisfaction: an empirical study in Jordanian health service industry

Ghazi A. Al-Weshah, Dana Kakeesh, Noor Al-Ma’aitah · Studies of Applied Economics · 2021 · 30 citations · Full text

Customer Satisfaction, Search Engine Optimization, Digital Marketing +23

Green supply chain management (GSCM) practices and their impact on performance: An insight from the Jordanian construction sector

Noor Al-Ma’aitah · International Journal of Construction Supply Chain Management · 2018 · 21 citations · Full text

Construction Project Management, Engineering, Green Manufacturing +23

Investigating the performance of quality management practices induced by top management commitment and Kaizen initiatives: evidence from Jordanian public hospitals in the aftermath of COVID-19

Mohammad A.K. Alsmairat, Jamal El Baz, Noor Al-Ma’aitah · International Journal of Quality & Reliability Management · 2023 · 18 citations

Total Quality Management, Customer Satisfaction, Quality Management Systems +19

Maintaining Customer Loyalty Using Electronic Customer Relationship Management (E-CRM): Qualitative Evidence from Small Food Businesses in Jordan

Dana Kakeesh, Ghazi A. Al-Weshah, Noor Al-Ma’aitah · Studies of Applied Economics · 2021 · 17 citations · Full text

Customer Experience, Customer Satisfaction, E- Crm +15

Assessing quality performance through seven total quality management practices

Sharafat Hussain, Mohammad A.K. Alsmairat, Noor Al-Ma’aitah et al. · Uncertain Supply Chain Management · 2022 · 14 citations · Full text

Total Quality Management, Customer Satisfaction, Engineering +16