Concepedia

Jane C. Brown

JC

4

Publications

195

Citations

4

H-Index

1977

Active since

Affiliations

Manchester Metropolitan University(Current)

North Staffordshire Combined Healthcare NHS Trust

University of Staffordshire

Jane C. Brown is an author at Manchester Metropolitan University specializing in industrial organization, service quality, and strategic management.

Top concepts

Publications per year

1977–2002

4

Publications

4

Effect of Vitamin E and A on Humoral Immunity and Phagocytosis in E. coli Infected Chicken

Robert P. Tengerdy, Jane C. Brown · Poultry Science · 1977 · 111 citations · Full text

, , +14

Does ISO 9000 accreditation make a profound difference to the way service quality is perceived and measured?

Gavin P.M. Dick, Kevin Gallimore, Jane C. Brown · Managing Service Quality · 2002 · 49 citations

ISO 9000 and quality emphasis ‐ An empirical study of front‐room versus back‐room dominant service industries

Gavin P.M. Dick, Kevin Gallimore, Jane C. Brown · International Journal of Service Industry Management · 2001 · 25 citations

, , +15

Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations

Gavin P.M. Dick, Kevin Gallimore, Jane C. Brown · Quality Management Journal · 2001 · 10 citations · Full text

, , +20

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