Xiaodie Ling

Publications

Citations

H-Index

2022

Active since

Affiliations

Capital University of Economics and Business(Current)

Beijing International Studies University

University of International Business and Economics

Xiaodie Ling is an author at Capital University of Economics and Business specializing in marketing, customer satisfaction, and hospitality management.

Top concepts

MarketingCustomer SatisfactionBusinessManagementPsychologyHospitalitySocial SciencesUser ExperienceSocial InfluenceConsumer Research

Publications per year

2022–2024

Publications

The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention

Xiaoxiao Song, Huimin Gu, Yunpeng Li et al. · Information Technology & Tourism · 2023 · 40 citations

Customer Satisfaction, Robot Anthropomorphism, Social Psychology +13

Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model

Xiaoxiao Song, Huimin Gu, Xiaodie Ling et al. · Journal of Hospitality and Tourism Technology · 2024 · 31 citations

Customer Satisfaction, Social Psychology, Consumer Research +27

Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy

Shuang Ma, Xiaodie Ling, Chun Zhang et al. · International Journal of Information Management · 2022 · 18 citations

Customer Satisfaction, Culture, Consumer Culture +13

Rows per page

1–3 of 3