Xiaoxiao Song

Assessing Trust and Risk Perceptions in the Sharing Economy: An Empirical Study

Huimin Gu, Tingting Zhang, Can Lu et al. · Journal of Management Studies · 2020 · 74 citations

Customer Satisfaction, Social Identity Threats, Consumer Research +20

A statistical analysis of sporadic <i>E</i> layer occurrence in the midlatitude China region

Chen Zhou, Qiong Tang, Xiaoxiao Song et al. · Journal of Geophysical Research Space Physics · 2017 · 55 citations

Geophysics, Meteorology, Midlatitude China Region +14

Service robots and hotel guests’ perceptions: anthropomorphism and stereotypes

Xiaoxiao Song, Yunpeng Li, Xi Yu Leung et al. · Tourism Review · 2023 · 52 citations

Social Psychology, Consumer Research, Hospitality +21

The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention

Xiaoxiao Song, Huimin Gu, Yunpeng Li et al. · Information Technology & Tourism · 2023 · 40 citations

Customer Satisfaction, Robot Anthropomorphism, Social Psychology +13

Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model

Xiaoxiao Song, Huimin Gu, Xiaodie Ling et al. · Journal of Hospitality and Tourism Technology · 2024 · 31 citations

Customer Satisfaction, Social Psychology, Consumer Research +27