Concepedia

Joaquim Esmerado

JE

8

Publications

322

Citations

8

H-Index

1999

Active since

Affiliations

Iscte – Instituto Universitário de Lisboa(Current)

École Polytechnique Fédérale de Lausanne

Universidade Nova de Lisboa

Joaquim Esmerado is an author at Iscte – Instituto Universitário de Lisboa specializing in business, user experience, and tourism.

Top concepts

BusinessTourismUser ExperienceMarketingManagementCustomer SatisfactionHospitality ManagementHospitalityInteractive MarketingEngineering

Publications per year

1999–2020

8

Publications

8

Can we trace back hotel online reviews’ characteristics using gamification features?

Sérgio Moro, Pedro Ramos, Joaquim Esmerado et al. · International Journal of Information Management · 2018 · 85 citations

Gamification Features, Customer Satisfaction, Digital Marketing +17

Analysing recent augmented and virtual reality developments in tourism

Sérgio Moro, Paulo Rita, Pedro Ramos et al. · Journal of Hospitality and Tourism Technology · 2019 · 76 citations

Engineering, Vr Developments, Text Mining +17

Service quality in airport hotel chains through the lens of online reviewers

Sérgio Moro, Rui J. Lopes, Joaquim Esmerado et al. · Journal of Retailing and Consumer Services · 2020 · 46 citations

Customer Satisfaction, Airport Hotel Chains, Customer Review +12

Evaluating a guest satisfaction model through data mining

Sérgio Moro, Joaquim Esmerado, Pedro Ramos et al. · International Journal of Contemporary Hospitality Management · 2019 · 42 citations

Customer Satisfaction, Tourism Management, Tourism Performance +23

Sharing attractions on the Net with VPark

Chris Joslin, Tom Molet, Nadia Magnenat‐Thalmann et al. · IEEE Computer Graphics and Applications · 2001 · 21 citations · Full text

Hybrid Event, Engineering, Networked Virtual Environment +16

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