Algorithmic bias in machine learning-based marketing models

Shahriar Akter, Yogesh K. Dwivedi, Shahriar Sajib, +3

Journal of Business Research

Marketing AnalyticsMachine LearningAlgorithmic BiasDigital MarketingBias +5

Analytics-based decision-making for service systems: A qualitative study and agenda for future research

Shahriar Akter, Ruwan Bandara, Umme Hani, +2

International Journal of Information Management

EngineeringAnalytic ApplicationBusiness IntelligenceDecision-makingAnalytics-based Decision-making +10

Explicating the privacy paradox: A qualitative inquiry of online shopping consumers

Ruwan Bandara, Marío Fernando, Shahriar Akter

Journal of Retailing and Consumer Services

Privacy ManagementQualitative InquiryOnline Customer BehaviorPrivacy ParadoxDigital Marketing +11

Privacy concerns in E-commerce: A taxonomy and a future research agenda

Ruwan Bandara, Marío Fernando, Shahriar Akter

Electronic Markets

Privacy FrameworkPrivacy ManagementEngineeringPrivacy ConcernsDigital Marketing +13

Managing consumer privacy concerns and defensive behaviours in the digital marketplace

Ruwan Bandara, Marío Fernando, Shahriar Akter

European Journal of Marketing

Customer SatisfactionDigital MarketingInformation SecurityPrivacy Risk AssessmentConsumer Research +21

Addressing Algorithmic Bias in AI-Driven Customer Management

Shahriar Akter, Yogesh K. Dwivedi, Kumar Biswas, +3

Journal of Global Information Management

Artificial IntelligenceCustomer SatisfactionAi ApplicationsBusiness IntelligenceSuch Biases +15

Addressing privacy predicaments in the digital marketplace: A power‐relations perspective

Ruwan Bandara, Marío Fernando, Shahriar Akter

International Journal of Consumer Studies

EngineeringDigital MarketingInformation SecurityConsumer Online PrivacyOnline Privacy Issues +21

Unleashing the power of artificial intelligence for climate action in industrial markets

Shahriar Akter, Mujahid Mohiuddin Babu, Umme Hani, +3

Industrial Marketing Management

Artificial IntelligenceEngineeringAi ModelEnvironmental EconomicsClimate Policy +18

Construing online consumers’ information privacy decisions: The impact of psychological distance

Ruwan Bandara, Marío Fernando, Shahriar Akter

Information & Management

Psychological DistancePrivacy ManagementConsumer Decision MakingSocial MediaBehavioral Decision Making +13

Biometrics and AI Bias

Katina Michael, Roba Abbas, Payyazhi Jayashree, +2

IEEE Transactions on Technology and Society

Artificial IntelligenceEngineeringBiometric PrivacyBiometricsSocial Sciences +14