Statistics
Publications
2
Citations
36
H-Index
2
Active since
2012
Affiliations
Atma Jaya University Yogyakarta(Current)
Jeanne Ellyawati is an author at Atma Jaya University Yogyakarta specializing in customer satisfaction, consumer research, and management.
Publications per year
2012–2018
2
2
Jeanne Ellyawati, B.M. Purwanto, Basu Swastha Dharmmesta · Journal of Service Science (JSS) · 2012 · 26 citations · Full text
Customer Satisfaction, Service Quality, Service Recovery +13
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