Raed Algharabat

Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk

Ali Abdallah Alalwan, Yogesh K. Dwivedi, Nripendra P. Rana et al. · Journal of Retailing and Consumer Services · 2017 · 547 citations · Full text

Customer Satisfaction, Online Customer Behavior, Extending Utaut2 +14

Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media

Raed Algharabat, Nripendra P. Rana, Ali Abdallah Alalwan et al. · Journal of Retailing and Consumer Services · 2019 · 316 citations · Full text

Customer Brand Engagement, Social Media, Brand Equity +10

The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations

Raed Algharabat, Nripendra P. Rana, Yogesh K. Dwivedi et al. · Journal of Retailing and Consumer Services · 2017 · 265 citations · Full text

Customer Satisfaction, Consumer Brand Engagement, Social Presence +14

Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots

Rajasshrie Pillai, Yamini Ghanghorkar, Brijesh Sivathanu et al. · Information Technology and People · 2023 · 162 citations

Artificial Intelligence, Chatbot, Engineering +16

Virtual agents and flow experience: An empirical examination of AI-powered chatbots

Abdullah M. Baabdullah, Ali Abdallah Alalwan, Raed Algharabat et al. · Technological Forecasting and Social Change · 2022 · 138 citations · Full text

Artificial Intelligence, Chatbot, Engineering +16