Mario Castellanos‐Verdugo

Gaining residents' support for tourism and planning

M. Ángeles Oviedo‐García, Mario Castellanos‐Verdugo, David Martín · International Journal of Tourism Research · 2007 · 201 citations

Tourism Management, Public Policy, Culture +13

Trust as mediator of corporate social responsibility, image and loyalty in the hotel sector

Beatriz Palacios‐Florencio, Julio García del Junco, Mario Castellanos‐Verdugo et al. · Journal of Sustainable Tourism · 2018 · 140 citations

Metric proposal for customer engagement in Facebook

M. Ángeles Oviedo‐García, Miriam Muñoz-Expósito, Mario Castellanos‐Verdugo et al. · Journal of Research in Interactive Marketing · 2014 · 130 citations

Marketing Analytics, Customer Satisfaction, Customer Engagement Strategy +23

The relevance of psychological factors in the ecotourist experience satisfaction through ecotourist site perceived value

Mario Castellanos‐Verdugo, Manuela Vega‐Vázquez, M. Ángeles Oviedo‐García et al. · Journal of Cleaner Production · 2016 · 112 citations

Customer Satisfaction, Tourist Experience, Ecotourist Site +9

Tourism in protected areas and the impact of servicescape on tourist satisfaction, key in sustainability

M. Ángeles Oviedo‐García, Manuela Vega‐Vázquez, Mario Castellanos‐Verdugo et al. · Journal of Destination Marketing & Management · 2019 · 112 citations

Customer Satisfaction, Tourism Management, Business +6