Usman Ahmad Qadri

Measuring Service Quality Expectation and Perception Using SERVQUAL: A Gap Analysis

Usman Ahmad Qadri · Business and Economics Journal · 2015 · 39 citations · Full text

Business, Accountancy, Quality Management +17

Digital technologies and social sustainability in the digital transformation age: a systematic analysis and research agenda

Usman Ahmad Qadri, Mazuri Binti Abd Ghani, Ulfat Abbas et al. · International Journal of Ethics and Systems · 2024 · 33 citations

Business, Cloud Computing, Strategic Management +17

How to improve organizational performance during Coronavirus: A serial mediation analysis of organizational learning culture with knowledge creation

Usman Ahmad Qadri, Mazuri Binti Abd Ghani, Tahira Parveen et al. · Knowledge and Process Management · 2021 · 27 citations · Full text

Management, Organization Studies, Organizational Behavior +14

The learning effect on organizational performance during a crisis: a serial mediation analysis with knowledge creation, storage and sharing

Usman Ahmad Qadri, Mazuri Binti Abd Ghani, Shumaila Bibi et al. · European Journal of Management and Business Economics · 2021 · 22 citations · Full text

Management, Knowledge Management, Management Information Systems +15

They misused me! Digital literacy’s dual role in AI marketing manipulation and unethical young consumer behavior

Usman Ahmad Qadri, Alsadig Mohamed Ahmed Moustafa, Mazuri Abd Ghani · Young Consumers Insight and Ideas for Responsible Marketers · 2025 · 13 citations

Business, Marketing, Marketing Management +15