Concepedia

David M. Lyth

DM

13

Publications

594

Citations

11

H-Index

1989

Active since

Affiliations

Western Michigan University(Current)

David M. Lyth is an author at Western Michigan University specializing in business, management, and engineering.

Top concepts

BusinessManagementEngineeringCultureLogisticsMarketingSupply ChainQuality SystemsOrganisational CultureOrganizational Behavior

Publications per year

1989–2020

13

Publications

13

A Synthesised Service Quality Model with Managerial Implications

Andrew A. Brogowicz, Linda M. Delene, David M. Lyth · International Journal of Service Industry Management · 1990 · 225 citations

Total Quality Management, Customer Satisfaction, Service Quality +11

Culture, the built environment and healthcare organizational performance

Larry A. Mallak, David M. Lyth, Suzan D. Olson et al. · Managing Service Quality · 2003 · 91 citations

Total Quality Management, Engineering, Organizational Culture +17

A cultural study of ISO 9000 certification

Larry A. Mallak, Liwana S. Bringelson, David M. Lyth · International Journal of Quality & Reliability Management · 1997 · 75 citations

Business Culture, Education, Organizational Culture +22

Diagnosing culture in health‐care organizations using critical incidents

Larry A. Mallak, David M. Lyth, Suzan D. Olson et al. · International Journal of Health Care Quality Assurance · 2003 · 45 citations

Rich Cultural Information, Organizational Culture, Critical Incident Technique +21

A systematic supplier selection procedure

Azim Houshyar, David M. Lyth · Computers & Industrial Engineering · 1992 · 31 citations

Supplier Relationship, Business, Logistics +5

Rows per page

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