Linda M. Delene

A Synthesised Service Quality Model with Managerial Implications

Andrew A. Brogowicz, Linda M. Delene, David M. Lyth · International Journal of Service Industry Management · 1990 · 227 citations

Management, Marketing, Quality Management +17

Methods of Measuring Health-Care Service Quality

Hanjoon Lee, Linda M. Delene, Mary Anne Bunda et al. · Journal of Business Research · 2000 · 168 citations

Public Affairs, Health Services Administration, Quality Management +12

Measuring physician attitudes of service quality.

Sara Walbridge, Linda M. Delene · PubMed · 1993 · 86 citations

Health Professions, Health Administration, Health Services Administration +17

Student Healthcare Needs, Attitudes, and Behavior: Marketing Implications for College Health Centers

Linda M. Delene, Andrew A. Brogowicz · Journal of American College Health · 1990 · 42 citations

Health Professions, Health Promotion, Marketing +12

Direct-to-Consumer Prescription Drug Advertising: Content Analysis and Public Policy Implications

Betty June Parker, Linda M. Delene · Journal of Pharmaceutical Marketing & Management · 1998 · 18 citations

Business, Marketing, Pharmaceutical Policy +17