Concepedia
Statistics
Publications
5
Citations
473
H-Index
Active since
2006
Affiliations
Universiti Sains Malaysia(Current)
Universiti Teknologi MARA
Nusrah Samat is an author at Universiti Sains Malaysia specializing in service quality, management, and quality management.
Publications per year
2006–2020
TQM practices, service quality, and market orientation
Nusrah Samat, T. Ramayah, Norizan Mat Saad · Management Research News · 2006 · 179 citations
Management, Quality Management, Quality Improvement +5
Market orientation, service quality and organizational performance in service organizations in Malaysia
T. Ramayah, Nusrah Samat, May‐Chiun Lo · Asia-Pacific Journal of Business Administration · 2011 · 142 citations
Management, Marketing, Organizational Behavior +11
The influence of food trucks' service quality on customer satisfaction and its impact toward customer loyalty
Bagyalakshmi Gopi, Nusrah Samat · British Food Journal · 2020 · 94 citations
Business, Marketing, Consumer Behavior +16
Academic Dishonesty: Why Business Students Participate in these Practices?
Hadijah Iberahim, Norashikin Hussein, Nusrah Samat et al. · Procedia - Social and Behavioral Sciences · 2013 · 43 citations · Full text
Business, Higher Education, Auditing +6
Do ISO Certified SME's have higher Quality Practices? Empirical Insights from the Northern Region of Malaysia
Nusrah Samat, T. Ramayah, Yusliza Mohd Yusoff · International Journal of Business and Management · 2009 · 15 citations · Full text
Management, Business Administration, Quality Management +15
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