Puspa Liza Ghazali

Assessing the effects of service quality on customer satisfaction

Asyraf Afthanorhan, Zainudin Awang, Norfadzilah Rashid et al. · Management Science Letters · 2018 · 271 citations · Full text

Discriminant Validity: A Comparison of CBSEM and Consistent PLS using Fornell & Larcker and HTMT Approaches

Asyraf Afthanorhan, Puspa Liza Ghazali, Norfadzilah Rashid · Journal of Physics Conference Series · 2021 · 113 citations · Full text

Quality Of Life, Abstract Discriminant Validity, Engineering +21

Exploratory factor analysis on occupational stress in context of Malaysian sewerage operations

Ayu Suriawaty Bahkia, Zainudin Awang, Asyraf Afthanorhan et al. · AIP conference proceedings · 2019 · 79 citations

Quality Of Life, Work Pressure, Education +19

The relationship between services quality and customer satisfaction among Jordanian healthcare sector

Anas Musleh AL-Mhasnah, Fauzilah Salleh, Asyraf Afthanorhan et al. · Management Science Letters · 2018 · 59 citations · Full text

The effect of product quality, medical price and staff skills on patient loyalty via cultural impact in medical tourism

Asyraf Afthanorhan, Zainudin Awang, Fauzilah Salleh et al. · Management Science Letters · 2018 · 46 citations · Full text