32
Publications
1.3K
Citations
19
H-Index
1997
Active since
Dawna L. Rhoades is an author at Embry–Riddle Aeronautical University specializing in business, management, and marketing.
Top concepts
BusinessManagementMarketingEngineeringCustomer SatisfactionService QualityTotal Quality ManagementLogisticsReliabilityBusiness Strategy
Publications per year
1997–2021
32
32
Siobhán Tiernan, Dawna L. Rhoades, Blaise Waguespack · Managing Service Quality · 2008 · 82 citations
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1–5 of 32