M.N. Qureshi

Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

Faisal Talib, Zillur Rahman, M.N. Qureshi · Benchmarking An International Journal · 2011 · 282 citations

Management, Quality Management, Quality Assurance +6

An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

Faisal Talib, Zillur Rahman, M.N. Qureshi · International Journal of Quality & Reliability Management · 2013 · 253 citations

Management, Hospitality Management, Quality Management +16

An integrated model to identify and classify the key criteria and their role in the assessment of 3PL services providers

M.N. Qureshi, Dinesh Kumar, Pradeep Kumar · Asia Pacific Journal of Marketing and Logistics · 2008 · 192 citations

Management, Operations Management, Supply Chain Management +12

A study of total quality management and supply chain management practices

Faisal Talib, Zillur Rahman, M.N. Qureshi · International Journal of Productivity and Performance Management · 2011 · 191 citations

Management, Quality Management, Supply Chain Management +7

Measuring customer experience in banks: scale development and validation

Ruchi Garg, Zillur Rahman, M.N. Qureshi · Journal of Modelling in Management · 2014 · 167 citations

Business, Marketing, Marketing Management +14