Haw‐Yi Liang - Concepedia

Author

Haw‐Yi Liang

Also Known As

Haw-Yi Liang, Haw‐Yi Liang

Publications

335

Citations

H-Index

Concepts

All Affiliations

Haw‐Yi Liang is an author at National Taiwan University specializing in structural equation modeling, management, and marketing.

#	Concept	H-Index	Publications	Citations
1	Management	3	3	326
2	Business	2	2	55
3	Social Sciences	1	1	271
4	Behavioral Sciences	1	1	271
5	Human Resource Management	1	1	25

Haw‐Yi Liang

Publications

326

Citations

H-Index

Page 1

	Year	Citations
The influence of service environments on customer emotion and service outcomes Jiun‐Sheng Chris Lin, Haw‐Yi Liang Managing Service Quality Customer ExperienceCustomer SatisfactionService EnvironmentsConsumer ResearchSocial Sciences	2011	271
Engaging customers with employees in service encounters Haw‐Yi Liang, Chih‐Ying Chu, Jiun‐Sheng Chris Lin Journal of service management Customer SatisfactionConsumer ResearchOrganizational BehaviorService EncountersCustomer Sebs	2020	30
Believe to go the extra mile: the influence of internal CSR initiatives on service employee organizational citizenship behaviors En-Yi Chou, Haw‐Yi Liang, Jiun-Sheng Chris Lin Journal of Service Theory and Practice Internal Csr InitiativesOrganizational CultureHuman Resource ManagementOrganizational BehaviorOrganizational Socialization	2021	25

Page 1