Concepedia

Asbjørn Følstad

AF

Statistics

Publications

49

Citations

5.6K

H-Index

30

Active since

2004

Affiliations

SINTEF(Current)

University of Oslo

SINTEF Digital

University of Copenhagen

University of Leicester

Asbjørn Følstad is an author at SINTEF specializing in human-computer interaction, communication, and user experience.

Top concepts

CommunicationHuman-computer InteractionUser ExperienceArtsEngineeringSocial ComputingConversation AnalysisTechnologyDesignInterpersonal Communication

Publications per year

2004–2024

49

Publications

49

My Chatbot Companion - a Study of Human-Chatbot Relationships

Marita Skjuve, Asbjørn Følstad, Knut Inge Fostervold et al. · International Journal of Human-Computer Studies · 2021 · 539 citations · Full text

Chatbots and the new world of HCI

Asbjørn Følstad, Petter Bae Brandtzæg · interactions · 2017 · 464 citations · Full text

Conversational User Interface, Chatbot, Social Media +14

Customer journeys: a systematic literature review

Asbjørn Følstad, Knut Kvale · Journal of Service Theory and Practice · 2018 · 361 citations

Customer Experience, Customer Satisfaction, Digital Marketing +18

My AI Friend: How Users of a Social Chatbot Understand Their Human–AI Friendship

Petter Bae Brandtzæg, Marita Skjuve, Asbjørn Følstad · Human Communication Research · 2022 · 304 citations · Full text

Artificial Intelligence, Chatbot, Engineering +21

Petter Bae Brandtzæg, Asbjørn Følstad · interactions · 2018 · 302 citations · Full text

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