Concepedia

Asbjørn Følstad

AF

Statistics

Publications

52

Citations

6.1K

H-Index

31

Active since

2004

Affiliations

SINTEF(Current)

University of Oslo

SINTEF Digital

University of Copenhagen

Durham University

Asbjørn Følstad is an author at SINTEF specializing in chatbots, human-computer interaction, and chatbot interaction.

Publications per year

2004–2025

52

Publications

52

My Chatbot Companion - a Study of Human-Chatbot Relationships

Marita Skjuve, Asbjørn Følstad, Knut Inge Fostervold et al. · International Journal of Human-Computer Studies · 2021 · 634 citations · Full text

Social Sciences, Psychology, Social Psychology +14

Chatbots and the new world of HCI

Asbjørn Følstad, Petter Bae Brandtzæg · interactions · 2017 · 487 citations

Computing, Computer Science, Information Technology +7

My AI Friend: How Users of a Social Chatbot Understand Their Human–AI Friendship

Petter Bae Brandtzæg, Marita Skjuve, Asbjørn Følstad · Human Communication Research · 2022 · 386 citations · Full text

Computing, Computer Science, Artificial Intelligence +10

Customer journeys: a systematic literature review

Asbjørn Følstad, Knut Kvale · Journal of Service Theory and Practice · 2018 · 374 citations · Full text

Business, Marketing, Service Design +15

Chatbots

Petter Bae Brandtzæg, Asbjørn Følstad · interactions · 2018 · 313 citations · Full text

Education, Educational Technology, English As A Second Language +13

1–5 of 52