Peter K. Mills - Concepedia

Author

Peter K. Mills

Santa Clara University

Also Known As

Mills, Peter, P. K. Mills, Peter K. Mills, Peter Mills

Publications

3.6K

Citations

H-Index

Concepts

All Affiliations

Santa Clara University University of California, Irvine Indiana University University of Arizona University of Oregon

About

Peter K. Mills is an author at Santa Clara University specializing in business, management, and organizational behavior.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	21	23	2.7K
2	Arts	2	2	150
3	Education	2	2	56
4	Engineering	2	2	376
5	Law	1	1	11

Peter K. Mills

Publications

3.5K

Citations

H-Index

Page 1

	Year	Citations
Clients as “Partial” Employees of Service Organizations: Role Development in Client Participation Peter K. Mills, James H. Morris Academy of Management Review	1986	621
Motivating the Client/Employee System as a Service Production Strategy Peter K. Mills, Richard B. Chase, Newton Margulies Academy of Management Review Customer SatisfactionProject ManagementProduction FunctionProductivity ManagementProductivity Improvement	1983	376
Clients as "Partial" Employees of Service Organizations: Role Development in Client Participation Peter K. Mills, James H. Morris Academy of Management Review Employee InvolvementOrganizational CommunicationService OrganizationsServices ManagementRole Development	1986	247
Toward a Core Typology of Service Organizations Peter K. Mills, Newton Margulies Academy of Management Review Customer SatisfactionOrganizational SystemOrganizational CommunicationBusiness IntelligenceService Research	1980	242
An Information Processing Approach for Deciding Upon Control Strategies and Reducing Control Loss in Emerging Organizations Richard Leifer, Peter K. Mills Journal of Management Information Processing ApproachInformation ProcessingControl ManagementAutonomyOrganizational Behavior	1996	210
Reassessing the Limits of Structural Empowerment: Organizational Constitution and Trust as Controls Peter K. Mills, Gerardo R. Ungson Academy of Management Review	2003	210
Perspectives on the Technology of Service Operations Peter K. Mills, Dennis J. Moberg Academy of Management Review EngineeringBusinessService ScienceSystems EngineeringLogistics	1982	209
Managerial practices that enhance innovation André L. Delbecq, Peter K. Mills Organizational Dynamics Managerial AspectInnovation StudyInnovation LeadershipManagementBusiness	1985	199
Perspectives on the Technology of Service Operations Peter K. Mills, Dennis J. Moberg Academy of Management Review EngineeringBusinessService ScienceSystems EngineeringLogistics	1982	167
Motivating the Client/Employee System as a Service Production Strategy Peter K. Mills, Richard B. Chase, Newton Margulies Academy of Management Review Customer SatisfactionManagementBusinessService Production StrategyService Science	1983	156

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