3
Publications
152
Citations
3
H-Index
2015
Active since
Affiliations
University of Sri Jayewardenepura(Current)
D. Kulathunga is an author at University of Sri Jayewardenepura specializing in customer satisfaction, business, and consumer research.
Top concepts
BusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionE-commerceUser ExperienceCustomer ServiceDigital Marketing
Publications per year
2015–2019
3
3
D. Kulathunga, W.L.M.V. Perera · Gadjah Mada International Journal of Business · 2015 · 27 citations · Full text
Total Quality Management, Customer Satisfaction, Self-service Technology +12
Rows per page
1–3 of 3