Concepedia
4
Publications
167
Citations
H-Index
2012
Active since
Affiliations
Aalto University
Tampere University
Top concepts
BusinessEducationManagementQuality SystemsService QualityStudent AffairsHigher EducationProgram EvaluationFacility ManagementCustomer Satisfaction
Publications per year
2012–2015
A framework for measuring student and staff satisfaction with university campus facilities
Sami Kärnä, Päivi Julin · Quality Assurance in Education · 2015 · 92 citations
Customer Satisfaction, Education, Quality Management Systems +16
User satisfaction on a university campus by students and staff
Sami Kärnä, Päivi Julin, Suvi Nenonen · Intelligent Buildings International · 2013 · 29 citations
The role of multi-firm satisfaction in construction project success
Liisa Lehtiranta, Sami Kärnä, Juha‐Matti Junnonen et al. · Construction Management and Economics · 2012 · 26 citations
Exploring project participants' satisfaction in the infrastructure projects
Sami Kärnä, Juha‐Matti Junnonen, Ari-Pekka Manninen et al. · Engineering Project Organization Journal · 2013 · 20 citations · Full text
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