Concepedia

Ursula S. Grissemann

US

Statistics

Publications

3

Citations

982

H-Index

3

Active since

2012

Affiliations

Management Center Innsbruck(Current)

Ursula S. Grissemann is an author at Management Center Innsbruck specializing in business, hospitality management, and tourism.

Top concepts

TourismBusinessMarketingCustomer SatisfactionHospitality MarketingHospitality ManagementManagementHospitalityStrategic ManagementInnovation

Publications per year

2012–2013

3

Publications

3

Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance

Ursula S. Grissemann, Nicola Stokburger-Sauer · Tourism Management · 2012 · 669 citations

Customer Satisfaction, Hospitality Marketing, Business +9

Enhancing business performance of hotels: The role of innovation and customer orientation

Ursula S. Grissemann, Andreas Plank, Alexandra Brunner‐Sperdin · International Journal of Hospitality Management · 2012 · 268 citations

Customer Satisfaction, Tourism Management, Customer Orientation +12

Antecedents of innovation activities in tourism: an empirical investigation of the Alpine hospitality industry.

Ursula S. Grissemann, Birgit Pikkemaat, Clara Weger · Hrčak Portal of scientific journals of Croatia (University Computing Centre) · 2013 · 45 citations · Full text

Customer Satisfaction, Tourism Management, Service Innovation +20

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