Medi Yarmen

The Empirical Study of Public Transport Passengers' Behavioral Intentions: The Roles of Service Quality, Perceived Sacrifice, Perceived Value, and Satisfaction (Case Study: Paratransit Passengers in Jakarta, Indonesia)

Sik Sumaedi, Iriana Bakti, Medi Yarmen · International Journal for Traffic and Transport Engineering · 2012 · 70 citations

Customer Experience, Customer Satisfaction, Behavioral Intention +18

Public transport users’ WOM: an integration model of the theory of planned behavior, customer satisfaction theory, and personal norm theory

Iriana Bakti, Tri Rakhmawati, Sik Sumaedi et al. · Transportation research procedia · 2020 · 52 citations · Full text

Measuring Perceived Service Quality of Fast Food Restaurant in Islamic Country: A Conceptual Framework

Sik Sumaedi, Medi Yarmen · Procedia Food Science · 2015 · 44 citations · Full text

Customer Satisfaction, Service Quality, Service Research +14

Factors influencing public transport passengers’ satisfaction: a new model

Sik Sumaedi, Iriana Bakti, Tri Rakhmawati et al. · Management of Environmental Quality An International Journal · 2016 · 43 citations

Customer Satisfaction, Value Theory, Consumer Research +17

The integrated model of theory planned behavior, value, and image for explaining public transport passengers’ intention to reuse

Sik Sumaedi, Medi Yarmen, Iriana Bakti et al. · Management of Environmental Quality An International Journal · 2016 · 41 citations

Behavioral Decision Making, Value Theory, Consumer Research +23