Concepedia

Okey Peter Onyia

OP

7

Publications

278

Citations

7

H-Index

2011

Active since

Affiliations

University of Wollongong in Dubai(Current)

University of Edinburgh

Lindenwood University

Okey Peter Onyia is an author at University of Wollongong in Dubai specializing in business, management, and marketing.

Top concepts

BusinessMarketingManagementCustomer SatisfactionConsumer ResearchEngineeringService QualityConsumer BehaviorInteractive MarketingFinance

Publications per year

2011–2022

7

Publications

7

Effects of smart city service channel- and user-characteristics on user satisfaction and continuance intention

Taghreed Abu Salim, May El Barachi, Okey Peter Onyia et al. · Information Technology and People · 2020 · 48 citations

Customer Satisfaction, Engineering, Smart City +19

Sustainable financial services: reflection and future perspectives

Jasman Tuyon, Okey Peter Onyia, Aidi Ahmi et al. · Journal of Financial Services Marketing · 2022 · 45 citations · Full text

Engineering, Sustainable Development, Business +6

Effects of demographic factors on bank customers’ attitudes and intention toward Internet banking adoption in a major developing African country

Okey Peter Onyia, Stephen Tagg · Journal of Financial Services Marketing · 2011 · 43 citations

Customer Satisfaction, Demographic Factors, Management +9

Towards a universal model of internet banking adoption: initial conceptualization

Tina Harrison, Okey Peter Onyia, Stephen Tagg · International Journal of Bank Marketing · 2014 · 41 citations

Customer Satisfaction, Innovation Adoption, Digital Marketing +21

Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance

Taghreed Abu-Salim, Okey Peter Onyia, Tina Harrison et al. · Journal of Financial Services Marketing · 2017 · 41 citations · Full text

Health Insurance Reform, Customer Satisfaction, Quality Cost +12

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