Gijs Fannes

Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners

Lieze Schoofs, Gijs Fannes, An‐Sofie Claeys · Public Relations Review · 2022 · 51 citations · Full text

Social Sciences, Communication, Crisis Counseling +11

Spokespersons’ Nonverbal Behavior in Times of Crisis: The Relative Importance of Visual and Vocal Cues

Aurélie De Waele, An‐Sofie Claeys, Veroline Cauberghe et al. · Journal of Nonverbal Behavior · 2018 · 25 citations · Full text

Social Sciences, Communication, Psychology +16

Putting empathic feelings into words during times of crisis: The impact of differential verbal empathy expressions on organizational reputation

Gijs Fannes, An‐Sofie Claeys · Public Relations Review · 2022 · 16 citations · Full text

Social Sciences, Psychology, Social Psychology +14

Shaping Attributions of Crisis Responsibility in the Case of an Accusation: The Role of Active and Passive Voice in Crisis Response Strategies

Gijs Fannes, An‐Sofie Claeys · Journal of Language and Social Psychology · 2022 · 13 citations · Full text

Social Sciences, Organizational Behavior, Social Psychology +15