An‐Sofie Claeys

Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control

An‐Sofie Claeys, Veroline Cauberghe, Patrick Vyncke · Public Relations Review · 2010 · 275 citations

Social Sciences, Communication, Social Psychology +12

What makes crisis response strategies work? The impact of crisis involvement and message framing

An‐Sofie Claeys, Veroline Cauberghe · Journal of Business Research · 2012 · 236 citations

Social Sciences, Communication, Strategy +16

Crisis response and crisis timing strategies, two sides of the same coin

An‐Sofie Claeys, Veroline Cauberghe · Public Relations Review · 2011 · 177 citations

Management, Emergency Planning, Strategy +15

Implications of Stealing Thunder for the Impact of Expressing Emotions in Organizational Crisis Communication

An‐Sofie Claeys, Veroline Cauberghe, Jan Leysen · Journal of Applied Communication Research · 2013 · 109 citations

Social Sciences, Communication, Organizational Behavior +15

How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation

Veroline Cauberghe, Liselot Hudders, An‐Sofie Claeys · Computers in Human Behavior · 2017 · 109 citations

Social Sciences, Communication, Management Information Systems +16