Concepedia

Ilene K. Kleinsorge

IK

6

Publications

245

Citations

6

H-Index

1989

Active since

Affiliations

Oregon State University(Current)

Ilene K. Kleinsorge is an author at Oregon State University specializing in nursing, business, and long-term care.

Top concepts

NursingBusinessHousingMarketingManagementLong-term CareFamily MedicineSupply Chain ManagementHealthMedicine

Publications per year

1989–2000

6

Publications

6

Data Envelopment Analysis for monitoring customer-supplier relationships

Ilene K. Kleinsorge, Philip B. Schary, Ray Tanner · Journal of Accounting and Public Policy · 1992 · 71 citations

Supplier Relationship, Business Intelligence, Client-supplier Relationships +8

The silent customers: measuring customer satisfaction in nursing homes.

Ilene K. Kleinsorge, Harold F. Koenig · PubMed · 1991 · 65 citations

Customer Experience, Customer Satisfaction, Family Medicine +18

Management of nursing homes using data envelopment analysis

Ilene K. Kleinsorge, Dennis F. Karney · Socio-Economic Planning Sciences · 1992 · 52 citations

Nursing, Housing, Residential Development +2

Evaluating Logistics Decisions

Ilene K. Kleinsorge, Philip B. Schary, Ray Tanner · International Journal of Physical Distribution & Materials Management · 1989 · 32 citations

Engineering, Logistics Optimization, Industrial Engineering +13

Using Total Quality Processes and Learning Outcome Assessments to Develop Management Curricula

John A. Drexler, Ilene K. Kleinsorge · Organizational Behavior Teaching Review · 2000 · 14 citations

Total Quality Management, Education, Student Outcome +16

Rows per page

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