Statistics
Publications
2
Citations
51
H-Index
2
Active since
2019
Affiliations
Sun Yat-sen University(Current)
Tong Zhao is an author at Sun Yat-sen University specializing in customer satisfaction, management, and consumer research.
Publications per year
2019–2022
2
2
IpKin Anthony Wong, Erdan Ma, Suk Ha Grace Chan et al. · International Journal of Hospitality Management · 2019 · 28 citations
Employee Involvement, Customer Satisfaction, Job Satisfaction +9
How does mHealth service quality influences adoption?
Yi Li, Renjing Liu, Jinbo Wang et al. · Industrial Management & Data Systems · 2022 · 23 citations
Customer Satisfaction, Consumer Decision Making, Service Quality +15
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