Jan Mattsson

Understanding current and future issues in collaborative consumption: A four-stage Delphi study

Stuart J. Barnes, Jan Mattsson · Technological Forecasting and Social Change · 2016 · 376 citations · Full text

Interactive Marketing, Future Issues, Consumer Research +8

Innovation behavior in the hotel industry

Francina Orfila‐Sintes, Jan Mattsson · Omega · 2007 · 365 citations

Innovation Management, Customer Satisfaction, Innovation Study +7

Destination brand experience and visitor behavior: Testing a scale in the tourism context

Stuart J. Barnes, Jan Mattsson, Flemming Sørensen · Annals of Tourism Research · 2014 · 311 citations

Culture, Destination Marketing, Visitor Behavior +7

Customer Satisfaction during the Service Delivery Process

Peter J. Danaher, Jan Mattsson · European Journal of Marketing · 1994 · 252 citations

Customer Satisfaction, Consumer Research, Hospitality +17

Understanding collaborative consumption: Test of a theoretical model

Stuart J. Barnes, Jan Mattsson · Technological Forecasting and Social Change · 2017 · 246 citations · Full text

Interactive Marketing, Management, Consumer Research +6